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Patty Poutanen

Travel Expert
Personal Travel Manager
Cairns, Queensland, 4870

Rated 5/5 (4 Reviews)
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“Traveling – it leaves you speechless, then turns you into a storyteller”

About Patty Poutanen

With over 20 years of experience working in the travel industry, I’ve gained comprehensive knowledge to provide my clients with the best travel options.  I enjoy turning people’s travel dreams into reality, with dedication in making worldwide travel arrangements as convenient and as flexible as possible. I offer you a friendly one-stop-shop for all your travel needs. I pride myself on exemplary service, total professionalism and altogether superior value.

Piecing together all the intricacies that come with the travel puzzle is my specialty.  Services I Provide

  • Cruises – group cruises, ocean liners, river cruising, small ship luxury, mainstream, private charters, skippered canal barges
  • Airfares – point to point, round the world, multi-city itineraries and frequent flyer assistance
  • Accommodation options – hotels, apartments, resorts, villas
  • Tours – escorted, independent, day tours, walking, cycling, private, group, shopping, small group,  adventure
  • Vehicle options – car hire, motor home, transfers
  • Sightseeing & attractions – group, private, independent
  • Rail – point to point tickets, passes, great rail journeys
  • Events – theatre, concerts, sporting events and special interest
  • Insurance advice
  • Covid-19 travel restriction advise
  • Visa service

I am passionate about anything Italy.  However, I am biased, I am the daughter of Italian migrants.  I've travelled many times to Italy.  By rail, train, independently, on group tours and I even have hosted tours to Italy,  I have the knowledge and experience to give you the best travel advice that will make your holiday to Italy memorable.  "See Italy through my eyes" and go to my photo gallery on my website

To keep up to date with special exclusive deals and any travel updates please join my eNewsletter

I look forward to making your travel dreams a reality.    



    Company Details

  • Year I became a Travel Agent
  • 2000
  • Hours of Operation
  • 9.00am - 5.00pm Monday to Friday (with flexibility for urgent travel)
  • Accepted Forms of Payments
  • TravelManagers preferred payment method is via credit card.* There are a number of reasons for this, which include the following:

    TravelManagers operates a fully funded client account for your protection, more details can be found here. Payment via credit card is instant and allows us to ensure airline ticketing deadlines and other travel arrangements are locked in at the prices quoted to you. Payment via credit card is generally more seamless, there is no chance of accidently using the incorrect bank account details when you are processing payment to TravelManagers bank account.

    Paying via credit card can provide you with additional protections. A little-known, but significant, benefit of paying by credit card is that it offers consumers protection from financial loss in the form of a chargeback refund. This covers services or goods that have been paid for but not supplied in the unlikely event that a third-party travel provider becomes insolvent. A credit card payment enables you to request a chargeback refund from your bank. However, you should note that chargeback refunds are subject to time limits and conditions imposed by each individual financial institution.
  • Credentials
  • Certificate 3 in Tourism
    Member of Cruiseco - Cruise Specialist
    Italian National Tourism Board - Travel to Italy Specialist
    Tourism Fiji - Matai Fiji Travel Expert
    JNTO Japan Travel Specialist
    100% Pure New Zealand Specialist Bronze
    Tourism Australia - Aussie Specialist Agent
    Singapore Tourism Board - Singapore Travel Specialist
    Executive Committee Member as Event Coordinator - The first Cairns Italian Festival 2022
  • Verified Certifications
  • Honours & Awards
  • National Travel Industry Awards - Best Home-Based Network – Winner 2019

    The Travel Awards -Best Home Based Agency Group of the Year – Winner 2019
  • Travel Types I Specialise in:
  • Cruise Holidays, Escorted and Guided Touring, Independent Travel, Luxury Travel, Rail Holiday, River Cruising, Round The World Trips, Ski Holidays, Small Group Travel, Tailor Made Private Tours
    • Contact Information

    • Company Name
    • Personal Travel Manager
    • ATAS Accredited
    • Yes
    • Company Logo
    • Personal Travel Manager Company Logo by Patty Poutanen in Cairns QLD
    • Online Social Profiles
    • Phone Number
    • Show Phone Number
    • Location
    • Cairns, Queensland, 4870
    • _

    Patty Poutanen Reviews

    Submitted by Ray Perry on Wednesday, Sep 22, 2021

    Travelling Made Easy

    Overall Rating

    No need to look any further. If you want complete hassle-free travel Patty is the person to manage your next holiday.

    Submitted by Annalisa Cuthbertson on Monday, Sep 27, 2021

    Passionate and Reliable

    Overall Rating

    We have used Patty for a number of years, and have found her passionate about what she is doing. Her knowledge of different parts of the world and Australia has always made traveling stress free as we believe her own adventures has given us peace of mind. My partner and I highly recommended Patty as a travel agent 

    Submitted by Deidre And Michael on Wednesday, Sep 22, 2021

    Great Travel Agent

    Overall Rating

    When we lived in Cairns we met Patty some 8 years ago who did our first travel arrangements to the UK. The finer details we were very impressed with ie. Visas, hotel bookings etc. She was a wealth of information having herself been to many of the places we wished to visit. We were so happy with our UK trip that we have continued to use Patty as our travel agent for all our further travel. We have been to Japan, Hong Kong, Canada and the USA, and done several ship cruises. She has also arranged our domestic bookings for flights to BNE, CBR, MEL, PER, DRW. Patty has also booked our Ghan trip next year and currently we are looking at a Rhine River Cruise along with a personal tour in Italy with Patty being the tour leader.Since moving from Cairns to Bribie Island some 5 years ago we have still continued to use Patty as our travel agent as her overall experience and knowledge of the travel industry we believe to be second to none.

    Submitted by Venera Tuoto on Saturday, Sep 18, 2021

    Patty the Reliable travel expert

    Overall Rating

    Patty has been our personal travel agent for many years. And every time we have travelled it has been with Patty great advice and we have never missed a beat. Everything has gone to plan. Thank you Patty. We hope to start travelling again soon, and Patty will be the one we will be calling. 

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    Rated 5/5 (4 Reviews)

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