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Andrea Friend

Travel Expert
Personal Travel Manager at TravelManagers Australia
Cranbourne East, Victoria, 3977

Rated 5/5 (4 Reviews)
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About Andrea Friend

I was born and raised in England and looked forward to my 2 annual overseas trips every year.  I trusted and respected the advice and commitment from my travel agent over the years, and we built an excellent relationship.

After moving to Australia in 2005 I wanted to commit to a career around my passion, TRAVEL.  I have been fortunate to follow my dreams and work in retail travel where I have gained a vast amount of knowledge that I love to share.

Having joined forces with Travel Managers and becoming a Personal Travel Manager I can focus on building a relationship with my clients to ensure that their dream holiday becomes a reality at a time and place that suits my clients.

    Company Details

  • Year I became a Travel Agent
  • 2005
  • Hours of Operation
  • Monday - Friday 9am - 5pm
    Evening and weekends by appointment
  • Accepted Forms of Payments
  • Direct deposit, BPAY, credit card. Under no circumstances will TravelManagers accept cash payments, nor should payments be made to any other bank account, other than the TravelManagers client trust account.
  • Credentials
  • CLIA (Cruise Lines International Association) - Master Cruise Consultant
    Diploma of Travel & Tourism Management
    Diploma of Leadership & Management
    Certificate III and IV Travel and Tourism
    Certificate IV Leadership and Management
    Wellness Travel Specialist™ - Recommended Agent of In This Life Wellness Travel™
    Princess Cruise Academy - Commodore Status
    Virgin Voyages Seacademy - Violet Status
    100% Pure New Zealand Specialist Gold - New Zealand Tourism
    Aussie Specialist Agent - Tourism Australia
    BritAgent - Visit Britain
    Fiji Matai Specialist - Fiji Tourism
    New Caledonia Expert - New Caledonia Tourism
  • Verified Certifications
  • Honours & Awards
  • National Travel Industry Awards - Best Home-Based Network – Winner 2019
    The Travel Awards - Best Home Based Agency Group of the Year – Winner 2019

    CLIA Rising Star Australia Finalist 2007
    TravelManagers New Personal Travel Manager VIC/TAS Finalist 2016
  • Travel Types I Specialise in:
  • Active Travel, Cruise Holidays, Wellness Holidays
    • Contact Information

    • Company Name
    • TravelManagers Australia
    • ATAS Accredited
    • Yes
    • Phone Number
    • Show Phone Number
    • Location
    • Cranbourne East, Victoria, 3977
    • _

    Andrea Friend Reviews

    Submitted by Phil Meese on Monday, Nov 01, 2021

    Travel Agents don't come much better than Andrea!

    Overall Rating

    When thinking about travel agents (and I have had dealings with many over the years) I have to say that I don't think that they come any better than Andrea. She has the winning combination of:-1) Incredible knowledge of the travel destinations of the world and the travel operators to use to access them.2) Amazing attention to detail.3) A real drive to secure the best deals and experiences for her clients.Andrea really delivers for us and I could not contemplate booking our travels with any one else!

    Submitted by Lyn And Ray Walters on Monday, Nov 01, 2021


    Overall Rating

    Andrea has been our travel agent for a number of years. Andreas professionalism is exemplary. Nothing is too much trouble for her. Andrea is always willing to help and advise us with any queries or changes we may need to make. Andrea is a pleasure to do business with and has always made our holiday planning easy for us. We would not hesitate to recommend her.

    Submitted by Kim Youngman on Tuesday, Nov 02, 2021

    Awesome travel agent

    Overall Rating

    We trust Andrea to always give us the best advice for whatever trip we have planned. She always give us extra tips on what to do or what would be the best way of doing things. Then while we are away if there is a problem we know we can contact her to help us. Plus Andrea has great travel knowledge of what is happening in the travel industry. We always feel completely  at ease when we travel knowing that Andrea has done an absolute fantastic job of getting what we want. Love contacting her when we decide to go travel and getting her ideas and our ideas into out perfect holiday.

    Submitted by Rhonda Giordmaina on Monday, Nov 01, 2021

    Andrea makes organising travel so easy.

    Overall Rating

    I have been working with Andrea for many years. I book everything thru her. It makes everything so easy. Having to cancel and reschedule trip after trip with covid should have been stressful. But Andrea handled it all, such a relief for us.Now we are opened up again we have 5 trips organised with Andrea. Would never use anybody else. I can’t recommend her highly enough. Not just a great travel agent but a beautiful person as well.Rhonda Giordmaina

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    Rated 5/5 (4 Reviews)

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