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Kim Mason Reviews

Submitted by Zoe Habersberger on 04/10/2021

Would not book a domestic or international holiday any other way

Overall Rating

We have been working with Kim for more than 3 years now for domestic and international holidays. This past year, while we haven’t been able to travel, Kim has been at the end of the phone and email each time, rescheduling a booking and providing options. She works so hard for her clients. We have skied in Canada with her and cannot wait to get back one day soon. 

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Great Australian Adventure

We recently returned from a wonderful trip from Sydney to Perth on Indian Pacific, driving to Broome and sailing to Darwin. It was a great way in Kim did a great job in putting it together for us and all went like clockwork

Submitted by Greg Ball on 19/07/2022

Thanks again Kim!

Kim has been booking holidays for our family since 2017. We live in Melbourne so have never had the opportunity to meet her, yet each time I contact her with our holiday ideas, she is like a good friend we have known for years, ready with excellent advice and recommendations for our trips. Her support and communication is excellent, and her experience and organisational skills are exceptional. She thinks of everything! She navigated us through the COVID cancellations and rebookings seamlessly and has even booked holidays for us that required juggling the needs of three families. We highly recommend contacting Kim for your travel bookings, and we will be reaching out to her again for our next holiday!

Submitted by Nicola Cunningham on 18/07/2022

Prompt, reliable, knowledgible and super friendly service

Kim was on top of our travel booking from the word go.Kim informed us of all the additional document requirements needed due to COVID and kept us up-to-date of any changes that happened during our travels.Based on her experience with airlines during the pandemic, Kim guided us towards flights she trusted would work, but still focused on getting the best possible deal for us as a family of 3.Booking the aisle seat in the middle section was an awesome recommendation for my solo return flight, too!We couldn't have been happier with Kim's friendly nature and mounds of knowledge and experience, and would highly recommend Kim.

Submitted by Liesl on 07/07/2022

5 Star Service

We have booked several holidays through Kim and have been spoilt with each of the packages she has put together. From the big international white Christmas to the domestic tropical holidays, each had been tailored to what our family required. Kim's attention to detail with each holiday is superb and we loved incorporating her fun ideas into the trips which we hadn’t thought of. I love how you don't have to lift a finger, Kim does all the work curating the perfect stress free holiday for you. The packages Kim puts together are 5 star all the way - you will not be disappointed booking a holiday through her.

Submitted by Stacey Harden on 26/09/2021

It’s great to deal with a travel agent with so much experience

We have been dealing with Kim for 15 years. We do organised tours and customised trips. It’s the customised trips that Kim excels at. Always well organised and hassle free. Once Kim knows your likes and dislikes she always gets the accommodation, location and sightseeing perfect. We are a retired couple so we need everything to go to plan.

Submitted by Peter Allison on 26/09/2021