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Briony Thomas

Travel Expert
Director at Tailored Travel and Cruise
Keilor East, Victoria, 3033

Rated 5/5 (10 Reviews)
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About Briony Thomas

My extensive personal and professional travel experience means I can provide first-hand recommendations on most destinations. I have travelled all seven continents and over 60 countries. I have experienced over a dozen different tour operators, ranging from youth brands, adventure touring and luxury tour operators. If you're more into sailing the seven seas, I have sailed with Silverseas, Princess, Holland America, Norweigan Cruise Line and P&O, and inspected dozens of ships, so I know which ship or cruise line will suit you. 


 

    Company Details

  • Year I became a Travel Agent
  • 2006
  • Hours of Operation
  • Monday to Friday
    9am - 5pm
  • Accepted Forms of Payments
  • Direct deposit, Debit card, Credit card, Cash
  • Credentials
  • CLIA Ambassador Cruise Consultant
    Aussie Travel Specialist
    Masters of Business Administration
    Bachelor of Commerce (Management)
    Diploma of Management
  • Verified Certifications
  • Honours & Awards
  • Nominated for the Travel Daily 2020 Awards.
  • Destinations I specialise in:
  • Africa, Antarctica, Asia, Europe, South Africa, South America, USA
  • Travel Types I Specialise in:
  • Cruise Holidays, River Cruising, Unique Destinations

    Contact Information

  • Company Name
  • Tailored Travel and Cruise
  • ATAS Accredited
  • Yes
  • Company Logo
  • Tailored Travel and Cruise Company Logo by Briony Thomas in Keilor East VIC
  • Online Social Profiles
  • Phone Number
  • Show Phone Number
  • Location
  • Keilor East, Victoria, 3033
    Australia
  • _

Briony Thomas Reviews


Submitted by Nicole Dunn on Monday, Nov 08, 2021

Best travel agent in Melbourne

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Briony is brilliant and has helped me (any my family) to arrange so many wonderful travel experiences over the years including to: Africa, the Middle East, Asia and to tackle the Kokoda trail. Briony's travel knowledge is amazing and she always has wonderful suggestions for travel options and excursions. Great communication and super responsive. Thanks so much

Submitted by Marina B on Monday, Nov 15, 2021

Briony for Best Agent!

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Briony's knowledge and expertise are honestly second to none. Her passion for travel and ensuring that your holiday is perfect for you is exactly what one needs in a travel agent. I have booked my travel through Briony for many years and will continue to do so. I continue to recommend Briony to family and friends. 

Submitted by Paul Finegan on Tuesday, Nov 09, 2021

Above and beyond!

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Briony is the travel agent that everyone wishes they had.We were stuck in Buenos Aires trying to get home to Melbourne when Corona virus caused the shut down of Argentina and other South American countries. Our holiday was cut short and our flights home were cancelled 5 times due to airline and border closures. This made for a very anxious time.We didn't need to call her as she was the one calling us with updates and alternatives. She even tracked us down in BA and rang us on the hotel phone when we were not answering our mobile phone. She got us home on flight number 6! We know of others who couldn't get out of Buenos Aires. They had an agent but they didn’t have Briony.After getting home we rang to thank her for her excellent service. As well as being pleased we got home she had already started the refund process for the cancelled excursions, hotels and flights! That's above and beyond!Thanks Briony! You got us out of a very difficult situation.Paul and Jeanette

Submitted by G & R Taylor on Wednesday, Nov 10, 2021

Tailored Travel and Cruise

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Briony, has been our family Travel Adviser/ Agent for the past 15 years. Our family was her first client. Our inaugural holiday was for 14 family members to travel to Hong Kong. Briony arranged all flights, accommodations and tours. Since then Briony has arranged all our holidays including cruises for many of our family members.We would highly recommend Briony to anyone who is planning and booking a holiday to contact her in regards to sourcing the best deals. Briony will go above and beyond to assist with travel arrangements.

Submitted by Sara on Wednesday, Nov 10, 2021

Amazing deals and top quality service

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Briony organised a last minute family holiday to the Gold Coast for myself and my two boys. She knew exactly where we should stay and what we should do, so I didn’t have to think through any of the details (I’m time poor so this was high priority). On top of that, her quote came in considerably lower than what I could organise myself, plus she dealt with all the details and bookings promptly. Cannot fault her service. 

Submitted by Geoff Toll on Monday, Nov 08, 2021

the best Travel agent

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We have been booking trips in Australia and overseas with Briony for over 10 years. What can I say, she's extremely honest, reliable, and trustworthy. She always looked after us even when we were overseas. Nothing was too hard for her and she got the best deals etc. There were even times when she recommended something else or would not recommend it. We could always rely on her to get the best deal and even if she couldn't she would help us. Briony is above all a professional, lovely lady who I can highly recommend. But better still she loves her job!

Submitted by Katherine Cape on Tuesday, Nov 09, 2021

The travel agent who goes that extra mile

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I have used Briony as a travel agent for 10 years now. She has always gone the extra mile and has been very understanding and caring when I have had to arrange flights in a hurry due to family circumstances. My partner and I had extensive travel plans in place when COVID hit and Briony was so supportive in organising cancellations and following up on refunds - even when she was struggling with the impact of COVID on her business at the same time. I will always come back to Briony for my travel plans

Submitted by Margaret Lugg on Thursday, Nov 11, 2021

Tailored Travel and Cruise

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I’ve booked many holidays over the  last 14 years through Briony owner of Tailored Travel and Cruise. Her eye for detail is amazing always taking extra time to make sure you get the most out of your holidays. 

Submitted by Jason And Maree Brilli on Tuesday, Nov 09, 2021

Highly Recommend Briony

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We could not recommend Briony (Tailored Travel and Cruise) highly enough. Like many others we have used Briony for over 5 years now and her professionalism and eagerness to ensure we have the best holiday possible is second to none. We would especially like to thank her for her proactive efforts to ensure we got the best possible refund from a recent trip that was cancelled due to COVID (her attitude was polar opposite to the lack of any type of assistance from another travel agent that we had similar dealings with...this has been a stark reminder of why Briony will arrange all of our future travel)Jason and Maree

Submitted by Henry Knight on Wednesday, Nov 10, 2021

Thanks again Briony.

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Briony is always a pleasure to work with. She has helped us with numerous travel occasions.She is friendly, professional and well informed. Briony always efficiently deals with any travel issues we have, even if they occur last minute. Every trip we have planned with her has been excellent. She responds very promptly to requests and has helped to make wonderful holiday plans for us and our whole family.Henry and Lesley 

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Briony Thomas Photo Albums


Posted 18/11/2021 by Briony Thomas
Antarctica - Silverseas’ Silver Cloud

ANTARCTICA I’ve been lucky enough to have some pretty amazing travel experiences.  I’ve... View More



Rated 5/5 (10 Reviews)

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