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Kate Iles

Travel Expert
Travel Designer at Where2travel Malvern
Malvern, Victoria, 3144

Rated 5/5 (1 Review)
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“Do not follow where the path may lead. Go instead where there is no path and leave a trail” – Ralph Waldo Emerson

About Kate Iles


I like to think I specialise in designing trips of a lifetime for my clients. I can offer extensive knowledge and expertise when it comes to designing tailor-made itineraries, especially those destinations less travelled or off the beaten track.


Providing one-of-a-kind customer service and designing travel to suit your individual style is very important to me and hence why a lot of my clients are either repeat or referrals, as people deserve to be able to rely on their travel agent, to listen and tailor make a trip for them. 


I feel it is important to be able to immerse yourself in a country, by exploring not only the major cities but off the beaten tracks, with paths less visited by tourists to give you an authentic feel into that destination. 


Remarkable scenery, diverse cultures, and intriguing history are some of my key interests when picking the next destination to explore. Some of my favourite trips have been ones where I have been able to interact with wildlife and native communities.


I started my tourism career in corporate travel; designing groups and incentive travel so have a vast range of skills, before moving into leisure / retail travel.


Since having my own children, I have tried to also immerse them in travel, and can definitely guide families to pick suitable destinations for their memorable holidays.


My favourite destinations would be Mexico, Canada, Namibia, Italy, Sri Lanka, and the Cook Islands.

    Company Details

  • Year I became a Travel Agent
  • 2007
  • Hours of Operation
  • Wednesdays 10am - 4pm
    Fridays 10am - 4pm
    *Other times by appointments.
  • Accepted Forms of Payments
  • Cash, Eftpos, Cheque & Credit Card (Travel Pay)
  • Credentials
  • Certificate 3 - Competitive Systems and Practices
    Certificate 3 - Internal travel and Tourism
  • Travel Types I Specialise in:
  • Family Holidays, Tailor Made Private Tours, Wilderness Adventures
    • Contact Information

    • Company Name
    • Where2travel Malvern
    • ATAS Accredited
    • Yes
    • Phone Number
    • Show Phone Number
    • Location
    • 1155 Malvern Rd
      Malvern, Victoria, 3144
      Australia
    • _

    Kate Iles Reviews


    Submitted by Carole Marshall And John Freeman on Friday, Oct 08, 2021

    Kate Iles, Super Travel Agent!

    Overall Rating
    Service
    Responsiveness
    Expertise
    Communication

    Kate's strengths are endless!  Her customer service is superb, we have always felt our needs are understood, and Kate makes every effort to give us guidance towards our travel goals.  Even when we have cancelled planned trips, she has been supportive and able to guide us into something more suitable. She is extremely knowledgable about travel destinations, and has her finger on the pulse.  Nothing is too much trouble.Kate has been our agent for over 12 years, from a walk in visit to her shopfront, where we were lucky enough to be greeted by Kate, and from there our relationship began.  She has managed us through a couple of emergencies, in a calm and practical way, and we know she is always there if we need her.We cannot recommend her highly enough.John and Carole   

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    Rated 5/5 (1 Review)

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