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Kate Iles Reviews

Submitted by Carole Marshall And John Freeman on 08/10/2021

Kate Iles, Super Travel Agent!

Overall Rating
Service
Responsiveness
Expertise
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Kate's strengths are endless!  Her customer service is superb, we have always felt our needs are understood, and Kate makes every effort to give us guidance towards our travel goals.  Even when we have cancelled planned trips, she has been supportive and able to guide us into something more suitable. She is extremely knowledgable about travel destinations, and has her finger on the pulse.  Nothing is too much trouble.Kate has been our agent for over 12 years, from a walk in visit to her shopfront, where we were lucky enough to be greeted by Kate, and from there our relationship began.  She has managed us through a couple of emergencies, in a calm and practical way, and we know she is always there if we need her.We cannot recommend her highly enough.John and Carole   

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