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Lauren Kelly

Travel Expert
Manager at Trans Otway Travel
Newtown, Victoria, 3220

Rated 5/5 (12 Reviews)
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About Lauren Kelly


Hi, I’m Lauren and I’ve been in the travel industry since 2004. My background is in VIP corporate travel and since making the change to leisure travel with Trans Otway in 2013, I haven’t looked back. 

Two of my passions are travel and history and whilst living in London for 2.5 years I travelled throughout Europe – extensively in the UK, France, Spain, Germany, Scandinavia & Italy. I have also travelled around America, Japan, China, Bali, Thailand, Malaysia, Singapore and New Zealand as well as well as cruising the Mediterranean, Greek Islands, South East Asia and the South Pacific. 

I escorted a tour from Geelong to South Africa and Zimbabwe in June 2017 and in November 2017 I participated in a 7 Day Globus Tour of Budapest, Vienna & Prague visiting the Christmas Markets of the past Imperial Capitals. In September 2018 I spent some time in Southern California visiting San Diego, West Hollywood and Anaheim. In 2019 I cruised aboard the Genting Dream from Singapore to Malaysia and Thailand. 

I have done multiple South Pacific Cruises with P&O & Carnival as well as a few Australia Cruises with Princess & Royal Caribbean. In addition to all the overseas travel I have done, I have also experienced much of what our own beautiful country has to offer.  I love creating fabulous itineraries and making my client’s travel experience the best it can be.

    Company Details

  • Year I became a Travel Agent
  • 2004
  • Hours of Operation
  • 10am to 4pm
  • Accepted Forms of Payments
  • Cash, Credit Card, EFTPOS, Direct Deposit
  • Credentials
  • Cert IV Tourism
    Cert IV Retail Management
  • Honours & Awards
  • Dux of Class - Jetset Travel College 2004
    CruiseCO All Rounder 2019
  • Destinations I specialise in:
  • Europe, USA
  • Travel Types I Specialise in:
  • Cruise Holidays

    Contact Information

  • Company Name
  • Trans Otway Travel
  • ATAS Accredited
  • Yes
  • Phone Number
  • Show Phone Number
  • Location
  • Shop 10
    350 Pakington Street
    Newtown, Victoria, 3220
    Australia
  • _

Lauren Kelly Reviews


Submitted by Fiona Williams on Friday, Nov 05, 2021

Review for Lauren Kelly

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Lauren had been absolutely amazing your treated as if your her only client. She welcomes you with a warm smile and her knowledge is brilliant. I certainly recommend Lauren to all my family and friends 

Submitted by Self-employed on Thursday, Nov 04, 2021

5 Star Travel Agent

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Lauren is a highly experienced travel agent who makes sure she creates the travel plans you want. She is totally reliable and goes to a lot of trouble for her clients. I will always use her for my travel.

Submitted by Angela on Thursday, Nov 04, 2021

Very helpful travel agent

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Lauren was super helpful organising our holiday. She managed to get a great price for our trip and made everything super easy. I would definitely recommend!

Submitted by Margaret Wallbridge on Thursday, Nov 04, 2021

Definitely recommend Lauren

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Lauren’s travel knowledge is excellent and nothing was too much trouble when organising all aspects of my trip overseas. 

Submitted by Denise Ernesti on Thursday, Nov 04, 2021

Will always go the extra mile❤️

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Lauren has been an exceptional travel agent always helping us to enjoy a troubless holiday   , wonderful manager for transotway Geelong 

Submitted by Dennis Kelly on Thursday, Nov 04, 2021

Travel excellence

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Have had at least 3 overseas  and 2 aussie bookings with Lauren..to describe the service as first class would be an understatement. Have and will continue to recommend Lauren as first class travel agent who cares about her clients

Submitted by Rachel on Thursday, Nov 04, 2021

Great experience

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Very knowledgeable and prompt replies. Would recommend 

Submitted by Bronwen Elliott on Thursday, Nov 04, 2021

Excellence

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Lauren has organised and booked several holidays for us, including a personally guide tour. Lauren is knowledgeable and seeks to find the best deals or the best way to achieve our travel goal. It makes everything easy to manage and any issues that may arise are dealt with with  compassion and efficiency. Highly recommended professional travel agent. 

Submitted by Sue on Thursday, Nov 04, 2021

Go to Travel Agent

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Have booked 3 overseas trips with Lauren. Everything well organized and great deals found. Would never go anywhere else.

Submitted by Alana Hopkins on Thursday, Nov 04, 2021

Fiji wedding

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Lauren booked our trip for 2 adults and 3 kids to attend a friend's wedding in Fiji. I left everything in Lauren's hands to find flights, accommodation & transfers within our budget and walking distance to the wedding and she did it on the spot. Saved me the headache and we had the best time!! Highly recommended! Will be booking with Lauren again. 

Submitted by Leanne Quinn on Friday, Nov 05, 2021

Simply The BEST

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Lauren would have to be one of the best travel agents I have had the pleasure of dealing with. Her knowledge and attention to detail is exceptional. I would absolutely recommend her to anyone looking for an experienced travel agent. 

Submitted by Debra on Saturday, Nov 06, 2021

Lauren Kelly

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She has knowledge of everywhere we wanted to go.. the best seats on the plane to our best hotels . Unfortunately Covid stopped our European dream .. but our flights, car hire, and plans were refunded thanks to Lauren. Our dreams are still intact.. and we will rebook .. we will.. retrace our itinerary and not let Covid derail our travel plans.Heads up to Lauren & Alisha  Kelly and their  team to secure our refund .

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Rated 5/5 (12 Reviews)

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