www.travelagentfinder.com.au - Travel Agent Finder

Sarena Taylor

Travel Expert
Personal Travel Manager at TravelManagers Australia
Reedy Creek, Queensland, 4227

Rated 5/5 (9 Reviews)
Write a Review
Show Phone Number
Don't tell me how educated you are, tell me how much you have travelled.

About Sarena Taylor

Hello, I'm Sarena. As a Personal Travel Manager with 26 years of experience, I am dedicated to curating unforgettable travel experiences and providing an exceptional travel concierge service to my clients.

Leisure Travel and Cruising

From luxury travel to cruising, I am passionate about crafting personalized itineraries that cater to your unique preferences and budget. With my extensive travel experience, knowledge, and expertise, my travel concierge service covers all aspects of travel, with a strong emphasis on customer service and meticulous attention to detail. My goal is to ensure that every aspect of your holiday exceeds your expectations.

Corporate Travel Services

For corporate travellers, I offer comprehensive travel management including including conference and event planning. Leveraging my extensive network of partners, I am able to provide my clients with corporate discounts and exclusive benefits. Understanding the unique needs of corporate travellers, I prioritize efficiency and support to ensure a seamless travel experience. I manage all the research, planning, and coordination, allowing you to focus on your responsibilities. Additionally, I offer 24/7 emergency support for all my clients. My experience with corporate travel spans various industries, including private banks, cosmetic companies, and biotech firms.

To discuss your corporate or leisure travel plans, email sarenat@travelmanagers.com.au and to read what my clients are saying please visit my website https://www.travelmanagers.com.au/ptm/SarenaTaylor/

Company Details

Year I became a Travel Agent
1998
Hours of Operation
By Appointment, 24/7 emergency support while travelling
Accepted Forms of Payments
Direct deposit, BPAY, credit card. Under no circumstances will TravelManagers accept cash payments, nor should payments be made to any other bank account, other than the TravelManagers client trust account.
Credentials
Diploma in Travel & Tourism
Cruise Master Accredited
Honours & Awards
Top 50 Travel Managers in Australia
Cruise Master Accredited
National Travel Industry Awards - Best Home-Based Network – Winner 2019
The Travel Awards -Best Home Based Agency Group of the Year – Winner 2019
  • Destinations I specialise in:
  • Canada, Europe, South Africa, South Pacific, USA
  • Travel Types I Specialise in:
  • Corporate Travel, Cruise Holidays, Independent Travel, Luxury Travel, Round The World Trips

Contact Information

Company Name
TravelManagers Australia
ATAS Accredited
Yes
Online Social Profiles
Phone Number
Show Phone Number
Location
Reedy Creek, Queensland, 4227
Australia

Sarena Taylor Reviews


Submitted by B Harrington on Friday, Aug 02, 2024

Trip of a lifetime - thanks Sarena!

Overall Rating
Service
Responsiveness
Expertise
Communication

We sincerely appreciate Sarena's support and professionalism.  Sarena arranged a 5 week trip to Europe for us. She solicited information up front and offered options that were well aligned with our travel goals and expectations.  We travelled in France, Greece, Spain and the UK and had a wonderful trip.  Sarena recommended the order of our itinerary and a variety of hotels/resorts along the way that were in fantastic locations and matched the experience we wanted to have, which varied by location.  Towards the end of our trip we had to change plans due to illness.  Sarena immediately made all of the changes and has followed up in helping us claim from the travel insurance company she recommended, which processed our claim in less than 10 days.  We received excellent responsiveness and overall service throughout the planning, travel and post-travel experience.

Submitted by Paul Hopper on Tuesday, Oct 22, 2024

Best Agent

Overall Rating
Service
Responsiveness
Expertise
Communication

Sarena is by far the best travel person I have ever worked with in the past 30 years. She is always available even in extreme situations in the middle of the night. Highly recommended!!


Reply From Sarena Taylor

Thanks Paul, I appreciate your loyal support and it's always a pleasure to assist you especially in those extreme situations to make your travel as stress free as possible.

Submitted by Marion Simon on Wednesday, Sep 11, 2024

That amazing service!

Overall Rating
Service
Responsiveness
Expertise
Communication

I am grateful to have dealt with Sarena Taylor of Travel Managers on a number of trips and proposals.  I received prompt, efficient and creative service, offering options and pricing.  It is obvious that Sarena is well travelled, experienced and knowledgeable, but most of all passionate about travel and offering her clients the best options and service available.  

Submitted by Rebecca Rouse on Wednesday, Jul 17, 2024

Sarena really cares about her clients

Overall Rating
Service
Responsiveness
Expertise
Communication

Sarena has booked several holidays and flights for my family and I over the last few years and she always does an excellent job. Sarena really cares about her clients and her extensive experience means that she can provide advice and make recommendations. I have no hesitation in recommending Sarena Taylor.

Submitted by Barbara on Monday, Aug 05, 2024

Barbara

Overall Rating
Service
Responsiveness
Expertise
Communication

Sarena Taylor of Travel Managers recently organised an overseas trip for us.  From the get go she was friendly, helpful and professional.  Her experiences and knowledge of travel were beneficial when organising our trip.  We had a variety of areas that we wished to travel to and Sarena was able to organise our trip in a way that suited us.  Every motel, plane, bus, train, boat, taxi and car hire that she had organised for us was exactly as she had planned.  She kept us updated constantly when organising our itinerary.  Any worries or queries we had she was quick to answer.  If I had any concerns during the trip Sarena was easy to contact and quick to respond.  I would highly recommend Sarena if you are looking for someone who is really invested in your travel plans.  Thankyou Sarena for your help and professionalism.

Submitted by Michelle & Scot Harvey on Monday, May 06, 2024

Thailand Trip

Overall Rating
Service
Responsiveness
Expertise
Communication

Sarena Taylor's exceptional planning made our Bangkok and Koh Samui trip spectacular. The Shangri-La in Bangkok offered luxurious accommodations and impeccable service, while the Conrad in Koh Samui provided a stunning beachfront escape. Both resorts boasted exceptional dining options and attentive staff. The airline's business class service was also top-notch. Sarena's expertise ensured an unforgettable experience, and we highly recommend her services. - Scot & Michelle

Submitted by Carroll on Wednesday, Aug 14, 2024

Singapore Trip

Overall Rating
Service
Responsiveness
Expertise
Communication

Sarena came recommended to me by a friend. After many years of organising our own travel arrangements, we thought we would utilise Sarena's services. The detail to attention and accomodation she offered to suit our needs and budget was exceptional.  We chose to stay at the Fairmont and we were so glad we did as it was perfectly located for the ltinerary she helped me put together. I would certainly recommend the Fairmont in Singapore and I would definitely stay there again should we need to in the future. It is right across from Raffles so it was easy to cross over and indulge in a couple of Singapore Slings. We wanted to do all the tourist attratctions because whilst we had stopped there over the years on our way to Europe, we just never had the time to see the sights. So we packed in all the sights in 5 days and it was perfect.We appreciated Sarena's help so much, that we are currently planning our next trip with her. Can't wait to see how our next trip works out.Thank you Sarena. 

Submitted by Bridget Fagan on Friday, Oct 18, 2024

A great travel agent

Overall Rating
Service
Responsiveness
Expertise
Communication

Sarena was very helpful arranging my trip to Italy. She helped find some flights for us and helped at short notice to find me a hotel in Lake Como. Sarena was always very quick at responding and nothing was too much trouble. I recommend Sarena if you are planning a trip. Bridget 


Reply From Sarena Taylor

Thank you Bridget for your feedback, It was such a pleasure assisting you with your trip to Italy and I am so thrilled that you had a wonderful time.

Submitted by Anita Marshall on Tuesday, Aug 27, 2024

Amazing Travel Agent- Sarena Taylor

Overall Rating
Service
Responsiveness
Expertise
Communication

Amazing travel agent. I have my next 2 holidays planned through Sarena. Her attention to detail and responsiveness is amazing along with travel knowledge. Highly recommended. 

Do You Know Sarena Taylor? Write a Review

Sarena Taylor Photo Albums


Experiencing Japan

I recently had the pleasure of visiting Japan, a country that offers such a captivating experience for travellers.... View More