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Courteney Pfennig Reviews

Submitted by Kathy Matthews on 20/06/2024

Travel to Japan - May - June 2024

Overall Rating
Service
Responsiveness
Expertise
Communication

Recently my husband and I went on an amazing holiday to Japan which we booked with Courteney at Arivo.  What a great experience, there was no stone unturned and all details were so well explained.  Courteney was genuinely excited for us to visit this beautiful destination for our first time and we could not have asked for better service.  Our trip involved a 19 day walking / train holiday and we chose to add a few days either end of the trip to explore parts of Japan ourselves.  With these additional days Courteney ensured that all options were explored and gave us so much information without making it overwhelming!  Being Boomers her attention to details was appreciated and nothing was too much trouble.  We would not hesitate to book again with Courteney from Arivo in Semaphore.  Follow your travel dreams and leave the bookings to the professionals!Cheers Kathy & Tony Matthews Adelaide


Reply From Courteney Pfennig

Kathy, it has been an absolute pleasure working with you and Tony. Thank you so much for your kind words - this really means a lot to me. I am so glad to hear that you had such a wonderful time, and hope that we continue working together on your upcoming trips for years to come. Thanks again - Courteney
Do You Know Courteney Pfennig? Write a Review

The BEST travel agent I've ever worked with!

For years, i have worked with travel agents and I must say WOW! Courteney is something else, she organised our entire family trip to Europe - 3 different families / 3 different itineraries and everything went absolutely amazing. The amount of detail she went into advising us of things to do, organising dinners and giving us some great places to check out was absolutely something i have never experienced before. Our entire family will absolutely continue to use Courteney she deserves much more than 5 stars ⭐️ thank you so much! 

Submitted by Michael Stevenson on 14/03/2024

First Class

Courteney and the team at Arivo have been 'at our fingertips' sinnce we started planning our trip to Europe.  No question too hard and the service is personalised.  Could not be happier with the everything so far.  Highly recommended

Submitted by Laurence Haines on 21/09/2023